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Welcome to FYNRO Advisory Services Pvt Ltd ("FYNRO," "we," "us," or "our"), a SEBI-registered financial advisory platform designed to provide accessible, unbiased, and expert financial advice. By accessing or using our platform, including our mobile application and website (collectively, the "Platform"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our services, including financial advisory services provided by SEBI-Registered Investment Advisors (RIAs) and other financial experts hosted on our Platform. Please read these Terms carefully before using our services.
1. General Provisions
1.1 Acceptance of Terms: By signing up, logging in, or using the FYNRO Platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms specified during your interaction with the Platform. If you do not agree, you must not use our services.
1.2 Eligibility: To use FYNRO’s services, you must:Be at least 18 years old and legally have the capacity to enter into contracts.Be a resident of India or otherwise comply with applicable Indian laws.Provide accurate and complete information during registration, including your financial goals, risk profile, and other relevant details.
1.3 Scope of Services: FYNRO is a fintech aggregator that connects clients with SEBI-registered RIAs and other financial experts in areas such as mutual funds, insurance, loans, real estate, tax planning, and financial planning. Our services are provided on a pay-as-you-go basis, ensuring affordability and accessibility.
1.4 SEBI Compliance: FYNRO operates in compliance with the SEBI (Investment Advisers) Regulations, 2013, and other applicable regulations. All RIAs on our Platform are registered with SEBI and adhere to its code of conduct, ensuring unbiased and client-centric advice.
2. Advisory Services
2.1 Nature of Services: FYNRO provides access to personalized financial advice tailored to your financial goals, risk tolerance, and investment preferences. Our services include, but are not limited to:Investment advisory services by SEBI-registered RIAs.Guidance on mutual funds, insurance, loans, real estate, tax planning, and financial planning.Risk profiling and suitability analysis to ensure recommendations align with your needs.
2.2 Fiduciary Duty: As per SEBI regulations, RIAs on our Platform have a fiduciary duty to act in your best interests, providing unbiased advice free from conflicts of interest. FYNRO ensures that all advisors adhere to this standard.
2.3 Non-Regulated Services: For advisory services related to products outside SEBI’s purview (e.g., real estate, insurance, or unlisted securities), you acknowledge that such advice is not regulated by SEBI, and no recourse will be available through SEBI’s grievance redressal mechanism for such services. FYNRO will clearly disclose when advice falls outside SEBI’s regulatory framework. FYNRO /RIA cannot be held responsible for the advises since decision is yours.
2.4 No Guarantee of Returns: Investment recommendations provided through the Platform are based on professional judgment and market analysis. FYNRO and its advisors do not guarantee returns, as investment outcomes are subject to market risks, economic factors, and other variables.
2.5 Client Responsibility: You are responsible for:Providing accurate and complete information about your financial situation, goals, and risk tolerance.Reviewing and understanding the risks associated with any investment or financial product recommended.Making independent decisions, whether to execute the advice provided or not.
3. Fee Structure
3.1 Pay-as-You-Go Model: FYNRO operates on a pay-as-you-go fee structure, ensuring affordability. Fees are charged based on the services availed, as agreed upon during the advisory process.
3.2 Fee Transparency: In compliance with SEBI regulations, all fees will be clearly disclosed before you engage with our services. Fees may be charged as:A fixed fee, capped at ₹1,25,000 per annum per family, orA percentage of Assets under Advice (AUA), capped at 2.5% per annum per family.Fees for non-investment advisory services (e.g., tax planning, real estate) will be disclosed separately and are not subject to SEBI’s fee caps.
3.3 Centralized Fee Collection Mechanism (CeFCoM): FYNRO may use a centralized fee collection mechanism as permitted by SEBI. You will be informed of this mechanism, and your consent will be obtained wherever required.
3.4 No Hidden Fees: FYNRO and its advisors do not accept commissions or incentives from third parties for recommending specific products, ensuring unbiased advice.
3.5 Fee Changes: FYNRO reserves the right to modify its fee structure in accordance with SEBI guidelines. Any changes will be communicated to you in advance, and continued use of the Platform constitutes acceptance of the revised fees.
4. Client Obligations and Representations
4.1 Accurate Information: You agree to provide accurate, complete, and up-to-date information during registration and throughout your engagement with FYNRO. Failure to do so may affect the suitability of the advice provided.
4.2 Risk Acknowledgment: You acknowledge that investments in securities and other financial products involve risks, including the potential loss of principal. FYNRO and its advisors are not liable for losses resulting from market fluctuations or your investment decisions.
4.3 Consent for Advisory Agreement: As per SEBI regulations, you must enter into an Investment Advisory Agreement with FYNRO, incorporating the Most Important Terms and Conditions (MITC). Consent may be obtained in person or through legally acceptable modes, such as DigiLocker-enabled Aadhaar e-signature. Existing clients must provide consent by June 30, 2025.
4.4 Compliance with Laws: You agree to comply with all applicable laws, including tax laws, and to provide any necessary documentation for regulatory compliance.
5. Client Data and Privacy
5.1 Confidentiality: FYNRO and its advisors are committed to safeguarding the confidentiality of your personal and financial information, using it solely for providing advisory services. Please refer to our Privacy Policy for details on data handling.
5.2 Data Sharing: You consent to FYNRO sharing your information with SEBI or other regulatory authorities as required by law. We may also share anonymized (what is this clarify) data for analytical purposes, ensuring your identity is protected.
5.3 Record-Keeping: As per SEBI regulations, FYNRO maintains records of all client interactions, advice provided, and agreements. These records may be audited by SEBI or its designated authorities.
6. Compliance and Regulatory Oversight
6.1 SEBI Registration: FYNRO operates as a SEBI-registered entity, and all RIAs on our Platform are registered under the SEBI (Investment Advisers) Regulations, 2013. We adhere to SEBI’s code of conduct, disclosure norms, and compliance requirements.
6.2 Segregation of Services: FYNRO ensures client-level segregation of advisory and distribution activities, as mandated by SEBI. Advisors will not provide both advisory and distribution services to the same client at the family or group level.
6.3 Grievance Redressal: For concerns related to SEBI-regulated services, you may use SEBI’s SCORES platform (https://scores.sebi.gov.in) for grievance redressal. For non-SEBI-regulated services, you may contact FYNRO’s support team at [insert contact email].
6.4 Use of AI Tools: If FYNRO or its advisors use AI tools to provide services, we will disclose this to you, ensuring transparency as per SEBI guidelines.
7. Limitations of Liability
7.1 No Liability for Market Risks: FYNRO and its advisors are not liable for losses arising in the investments made , or your failure to follow advice.
7.2 Third-Party Services: FYNRO may provide links to third-party platforms (e.g., for executing investments). We are not responsible for the performance, security, or terms of third-party services. ( we cannot fasten liability if link is provided by us)
7.3 Force Majeure: FYNRO is not liable for delays or failures in service due to events beyond our control, including technical issues, natural disasters, or regulatory changes.
8. Termination of Services
8.1 By Client: You may terminate your engagement with FYNRO by providing written notice to [insert contact email]. Any outstanding fees must be settled before termination.
8.2 By FYNRO: We may terminate or suspend your access to the Platform if you:Breach these Terms.Provide false or misleading information.Engage in activities that violate applicable laws or SEBI regulations.
8.3 Effect of Termination: Upon termination, you will no longer have access to advisory services, but FYNRO will retain records as required by SEBI regulations.
9. Intellectual Property
9.1 Ownership: All content, trademarks, and technology on the FYNRO Platform are the property of FYNRO Advisory Services Pvt Ltd or its licensors. You cannot reproduce, distribute, or modify any part of the Platform without prior written consent.
9.2 Limited License: You are granted a non-exclusive, non-transferable license to use the Platform for personal, non-commercial purposes, subject to these Terms.
10. Amendments to Terms
10.1 Updates: FYNRO reserves the right to modify these Terms at any time to reflect changes in our services, SEBI regulations, or applicable laws. Updates will be communicated via the Platform or email.
10.2 Continued Use: Your continued use of the Platform after changes to the Terms constitutes acceptance of the revised Terms.
11. Governing Law and Dispute Resolution
11.1 Governing Law: These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Platform will be subject to the exclusive jurisdiction of courts in [insert city, e.g., Chennai], India.
11.2 Dispute Resolution: Any disputes will first be addressed through good-faith negotiations. If unresolved, disputes related to SEBI-regulated services may be escalated to SEBI’s SCORES platform. Other disputes may be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
12. Miscellaneous
12.1 Entire Agreement: These Terms, along with the Privacy Policy and Investment Advisory Agreement, constitute the entire agreement between you and FYNRO.
12.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12.3 Assignment: You shall not assign your rights or obligations under these Terms without FYNRO’s prior written consent. FYNRO may assign its rights to a successor entity.
12.4 Contact Information: For queries or support, contact us at [insert contact email, e.g., support@fynro.com] or [insert phone number].
13. AcknowledgmentBy clicking “I Agree” during sign-up or log-in, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, the Privacy Policy, and the Investment Advisory Agreement (where applicable). You also confirm that you have been informed of the risks associated with investments and the scope of SEBI’s regulatory oversight.
Disclaimer: The financial advisory services provided by FYNRO are subject to market risks. Past performance is not indicative of future results. Always consult with a qualified advisor before making investment decisions. ( what service we provide)